Question 1

What sets The Organized Home Co. stand apart from other organizing companies?

Accepted Answer

The one thing our clients rave about is our ability to connect with the client and offer them non-judgmental, confidential support.  In addition, we aren't just "organizers." We are a full-service luxury organization home company.  We do everything from full closet system installation and organization, to helping you tackle the abyss of your junk drawer.  We pride ourselves in our ability to incorporate design, function, and support in just a few hours to leave you with a completed transformed space.

Question 2

How do I get the process started?

Accepted Answer

Asking this question is the first step towards creating a more organized life. Contrary to popular belief the process is simple and painless! 
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We start by scheduling a complimentary 20-minute virtual consultation to briefly connect  and to discuss areas in home that could use support. After that, we schedule ,either, an in-person design and plan session (which is about a 30 min walk-through and chat), or if the job is a smaller project, you may get right on the calendar!

Question 3

What is the process?

Accepted Answer

Consult - Schedule a free consult with us. 
Custom Plan - Our lead organizer will meet with you to begin planning your space to fit your needs. We will gather measurements, pictures, ideas, mood boards, styles and preferences.
Design & Plan - The Home Organization Co team will gather the supplies and products to complete your design prior to your transformation day.
Transform - On install day, we will remove everything from the space then categorize and label it. We will have all materials on hand to make it as simple and efficient as possible. Then we will completely transform the space whether that is a simple reorganization or a custom built out garage.

Question 4

How does billing work?

Accepted Answer

Clients will be invoiced for the hours prior to the service and payment is due in full at the start of the session. We accept cash, check, or credit cards. There will be a charge of $35 for any check returned for insufficient  funds, as well as additional collection and/or legal fees to compensate for overdraft charges and unpaid account balances.

Question 5

What about organizational supplies?

Accepted Answer

A $1,000 retainer is required prior to the start of your organization session. Clients are responsible for paying for all agreed-upon supplies (bins, shelving, storage containers, etc.) necessary for the completion of the project. Clients can decide if they want to splurge in this area or work from a budget.

Question 6

Do I need to be present during the sessions?

Accepted Answer

We welcome our clients to be as involved as they want, but after the consultation, we give you permission to leave and get back to your daily life! Who doesn't want to come home to a newly organized and designed space!?  We find it to be most helpful when clients start the project with us.  Typically 30 mins to an hour is sufficient time to have a clear vision of what you need and what items are no longer serving you.

Question 7

How long will it take to get organized?

Accepted Answer

The rate of organization depends on each individual space. You'd be surprised how quickly we can reorganize and design a space! A standard closet is 2 hours, a bedroom 4 hours and kitchen 8 hours. Moving is varied based upon home size, but a room to pack takes 3 hours and unpack another 2.

Question 8

Do I need to clean up my space before you come?

Accepted Answer

No pre-cleaning necesssary. In fact, we would prefer if you didn’t, so we can see how you are currently functioning.

Question 9

Are there any additional expenses?

Accepted Answer

Each space and project comes with unique needs, just like our clients. We will work with you and your budget to select the best organizational supplies for your space while keeping you updated along the way.

Question 10

Do I have to throw away my things?

Accepted Answer

We strongly believe that if you don't love it or use it, it's clutter. Our team has been through this process numerous times and are here to help our clients say good bye to the items that are no longer serving you and your family.

Question 11

Can children be present during the session?

Accepted Answer

If possible, we recommend arranging for childcare, this will help you get the most out of our time together and ensure in the end the space is exactly what you envisioned.

Question 12

Is our work together confidential?

Accepted Answer

Yes, we do not share any personal information, ever. In order to promote our services, we do ask that general imagery and project recap is permitted to be shared on our website and social.

Question 13

How can I become part of The Home Organization Co Team?

Accepted Answer

One of the most rewarding parts of starting this business has been building a team of incredible people who understand how The Organization Home Co. can transform homes and lives. If you're interested in joining our team, please email hello@theorganizationhomeco.com

FAQs